Use this form to tell me (1) your name, (2) your email, (3) the name of the business, (4) the problem, and (5) what you’ve done so far to resolve the problem (for example, “Called customer service twice, but nothing changed,” etc.).
Important note: If I research your problem and decide to write about it, you must allow me to use your full name and where you live. In a very few instances, I would waive this requirement.
The Fearless Consumer 